Of course, we hope that you are satisfied with your purchase and that it fully meets your expectations. It’s always possible that you want to return one or more products (exchange is not possible). Please note the following if you want to return items:
Make sure that you send your return within 14 days after receipt of your order
To return your item(s), you must complete and enclose this return form (PDF) in full. We will not be able to process your return without this fully completed return form.
The return address:
attn. Customer Service
6071 XT Swalmen
In order to return you must take the following into account:
- Leave the original label on the product;
- Put the article back in the same box (and original packaging) as where you took it from;
- The item must be in its original condition;
- Please also return any items received free of charge if your order does not meet the promotional terms and conditions to keep this free product. Your return cannot be processed if the items received free of charge are missing and the rest of the order does not meet the promotional terms and conditions. For example: you will receive a free item with a purchase of € 99,-. You have ordered 3 items and returned 1 item. If the value of the other 2 items is less than € 99,- then the free item must also be returned.
As soon as we have received your return we will evaluate it.
We will refund you the amount (exchange is not possible).
Once we have accepted your return, we will refund you the amount within a maximum of 5 working days using the same means of payment as you used to make the transaction.
More information about returning products to Verstappenshop? Read our return conditions (PDF).